Customer Service

Shipping Information

If you have any questions please use our Contact Us Form.

Shipping from PartyCity.ca is FAST and easy!
Party City ships orders to all Canadian Provinces and Territories via Canada Post and DHL Express.
► Orders are shipped from our warehouse in Illinois, USA. ► Shipment confirmation email will be sent once the order clears customs. ► Days indicated are business days, Mon–Fri only. ► There is no Saturday or Sunday delivery. ► The day your order ships & the day your order is recieved does not count as a time–in–transit day.

DHL Express: ► Deliveries are made all across Canada within 2 to 5 business days.

Canada Post: ► Refer to our Standard Shipping In–Transit Map below to see how long it will take to receive a package. ► Deliveries are made within 3 to 10 business days.

Canada Post Map