Customer Service


Shipping Information

If you have any questions you may either email us at infoca@partycity.ca or use our Contact Us Form.

Shipping from PartyCity.ca is FAST and easy!
Most orders placed by 3:00 pm Central, Mon-Fri, will usually ship the same day, providing credit card information is correct, your order is not oversize, and it is not a Holiday.

At this time Party City Canada ships orders only to the 13 Canadian Provinces.

Orders placed after 3 pm, ship the next business day from our warehouse in Ohio.

Days indicated are business days, Mon-Fri only. There is no Saturday or Sunday delivery. The day your order ships does not count as a time-in-transit day.
Start counting AFTER the day it ships. (Note: Shipping days refer to business days only, Mon-Fri and not Saturday, Sunday or Holidays.)